• What is Boxerjam's Puzzle Zone?
  
• How do I play (insert puzzle name)?
  
• Does it cost money to play Boxerjam's Puzzle Zone?
• What are your cancellation policies?
  
• What are my Subscription Options?
  
• What benefits do I get with Puzzle Zone?
  
• What are the different types of tournament play?
  
• Is there money involved in the Tournament play?
  
• Can I still play my puzzles by myself and not be in a Tournament?
  
• Can I still become a Power Puzzler?
• How are Leaderboards and Recent Winners updated?
  
• What are the Software Requirements?
• When I try to subscribe my browser window keeps closing.
  

What is Boxerjam's Puzzle Zone? 
Puzzle Zone is a, subscription-based game service from Boxerjam in which users can still play all fourteen (14) of Boxerjam's daily-updated, original, knowledge-based puzzles. Puzzle players can also participate in tournaments, rankings, chat and access historical scores for their puzzle play.

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Does it cost money to play Boxerjam's Puzzle Zone? 
Yes, the Puzzle Zone is a monthly subscription game service. You can easily join on the site for $3.95 / month or $24.95 / year. You can also play a limited set of daily puzzle content, and access a few features for free to sample the service.

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What are your cancellation policies? 
If you cancel a yearly (annual) subscription before your 14-day free trial expires, you will receive a full refund and your subscription will become inactive immediately. If you cancel your subscription after 14 days, you will not receive a refund and your subscription remains active until your subscription expiration date. When your subscription expires you will no longer be billed on an annual basis and your subscription will become inactive.

If you cancel your monthly subscription, your subscription will remain active for the current month (until your next billing date). At the end of that month you will no longer be billed on a monthly basis, and your subscription will become inactive.

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Subscription Options 

Annual Subscription for $24.95

This subscription automatically renews each year. We will send a reminder e-mail before your subscription renews with cancellation instructions.

Monthly Subscription for $3.95

This subscription automatically renews each month, every 30 days after the date you first signed-up. We will send a reminder e-mail before your subscription renews with cancellation instructions.

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What benefits do I get with Puzzle Zone? 

• Access to all fourteen (14) of the Boxerjam Daily Puzzles, with new, award-winning content every day.
• Access to one month of the archives for all fourtenn (14) puzzles (over 2,000 games!).
• Competition in tournaments (Super,Speed or Swiss) with your friends or others on the site.
• A personal "My Times" page which displays your previous puzzle-play times and rankings in tournaments and daily puzzle play.
• Chat during your puzzle play.
• Leaderboards that let you see all the best puzzle players.
• A chance to compete to be a Power Puzzler or Super Power Puzzler.
• Recent Answers, so you can check out solutions for those questions that are just too hard.
• And more!

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What are the different types of tournament play? 
We have developed three types of tournaments - Super, Speed and Swiss Tournaments. All winners are determined by who has the fastest time in head-to-head, bracket competition. Twelve (12) Boxerjam puzzles are available in these three types of tournaments. (Tournaments aren't available for Wordsense and the Daily Jigsaw.)

Super tournaments are 32-person, seeded, single elimination tournaments. A "round" is played every day and each winner advances to the next round. So, with 32 people, the tournament has 6 rounds, thus a winner is determined in 6 days.

Speed Tournaments are 8-person, seeded, single elimination tournaments. A "round" is played every few minutes (depending on the length of the puzzle) and each winner advances to the next round. So, with 8 people, the tournament has 4 rounds, thus a winner is determined in about an hour.

Swiss Tournaments are 16-person, seeded tournaments. A "round" is played every day and a player's rank may change every day.

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Is there money involved in the Tournament play? 
No. Besides the subscription fee to join the Puzzle Zone, the play is for fun, recognition and to provide a challenge. There's no chance to win or lose money.

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Can I still play my puzzles by myself and not be in a Tournament? 
Absolutely, you can always play your daily Boxerjam puzzles by yourself without being in a tournament.

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Can I still become a Power Puzzler? 
You bet! Become a Power Puzzler by solving 7 of the 14 puzzles before time runs out without using any of the help aids such as "show initials" in The A-List or the "errors" option in Crossword Plus. If you use any of these you may still hear the Power Puzzler when you finish within the time allowed, but your name will not appear on the Power Puzzler list. If you win seven or more puzzles, your name will be listed on the Power Puzzler list tomorrow. To accommodate many time zones, the lists are posted at approximately 5 a.m. Eastern time. To be a Super Power Puzzler, you must be a Power Puzzler in 10 puzzles. Super Power Puzzlers appear in bold.

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How are Leaderboards and Recent Winners updated? 
In addition to Power Puzzlers, there are 3 other areas of the Puzzle Zone where winning players and scores are posted: Leaderboards (for Daily Puzzles), Recent Winners (for Speed Tournaments) and Today's Leaders (for Super and Swiss Tournaments).

• Leaderboards are updated every 15 minutes and use the same basic rules as the High Scores for the Game Shows: each player can only qualify once in each puzzle (Clink, Dingbats, etc.) and players can only qualify for today's daily puzzle - if you play more than once only your first score actually counts.
• Recent Winners is simply a list of people who have recently won a Speed Tournament, and the list is updated every 15 minutes with the last 20 people to win a speed tournament. If more than 20 people have won in the last 15 minutes then the most recent winners are shown.
• Today's Leaders is updated every 15 minutes with a sorted list of the best scores earned playing in a particular Super or Swiss Tournament.
  

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Software Requirements 
To play puzzles, you'll need a browser with Macromedia Flash and Java installed. For the best puzzle experience, we recommend that you use Flash 6 or higher, and Internet Explorer using Microsoft's Java Virtual Machine (VM).

NOTE: Mac users with older machines should be careful when upgrading to the latest version of Flash. Macromedia has discontinued flash support for older Macintosh's. For details please read here.

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When I try to subscribe, my browser window keeps closing. 
Due to an error in our payment partner's software, a few users are unable to subscribe using the normal process on the site. If you are having this problem, please use this page to subscribe.

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